2024
Product Design
Creative Process & Workflow
Design System & Branding
[Overview]
Duration
Role
Team
Solution
Outcomes
Tools
The Access Behavior Industry is Full of Software, But No Solution
The people who actually run these systems struggle every day:
[Problem Statement]
Competitor Analysis:
What’s Missing?
Every competitor excels at one or two things. But none eliminate the need to context-switch between 3-4 platforms daily.
One Access: One Platform
for Every Role
User Roles
Information Architecture
We combined information architecture + workflow with role-based access.
You may take a look at detailed user stories and user flows.
Iterating Workflows Before Visual Decisions
Early wireframes and design focused on information hierarchy, edge cases, and role-based workflows before committing to a visual language.
Creating a Seamless Visual Experience with One Access
Scaling Consistency Across a Multi-Role Platform
A flexible design system built to support multiple roles, dense data states, and long-term product evolution without fragmenting the experience.
A Seamless Digital Product
Role-Based Access: tailored workflows per user
Behavior Tracking: measurable, supervised, auditable
End-to-End Case Lifecycle: from intake → discharge
Document Access Control: HIPAA-ready
Session → Note → Billing Pipeline: automated, compliant
Scheduling Engine: attendance, cancellations, telehealth
