Access Behavior Analysis

Access Behavior Analysis

2025

Web & UI/UX

Creative Process & Workflow

Design System & Branding

[Overview]

A Unified ABA Practice Management System

noise
noise
noise

Duration

2.5 months

2.5 months

2.5 months

Role

Design Lead

Design Lead

Design Lead

Team

2 Designers, CTO, Co Founder, Clinical Director, PM, Engineering

2 Designers, CTO, Co Founder, Clinical Director, PM, Engineering

2 Designers, CTO, Co Founder, Clinical Director, PM, Engineering

noise
noise
noise

Solution

Rebuilt website with service-specific journeys (Clinical, B2B, Wellness, Education) and conversion-optimized pages—transforming isolated pages with no navigation logic into a scalable, SEO-friendly system.

Rebuilt website with service-specific journeys (Clinical, B2B, Wellness, Education) and conversion-optimized pages—transforming isolated pages with no navigation logic into a scalable, SEO-friendly system.

Rebuilt website with service-specific journeys (Clinical, B2B, Wellness, Education) and conversion-optimized pages—transforming isolated pages with no navigation logic into a scalable, SEO-friendly system.

Outcomes

  • Increased inbound leads from ~30/month to 120–150/month (5x)

  • Enabled scalable expansion into Wellness, OBM, and Knowledge Center

  • Increased inbound leads from ~30/month to 120–150/month (5x)

  • Enabled scalable expansion into Wellness, OBM, and Knowledge Center

  • Increased inbound leads from ~30/month to 120–150/month (5x)

  • Enabled scalable expansion into Wellness, OBM, and Knowledge Center

Tools

When a website holds a brand back, not forward.

Before the redesign, ABA didn’t really have a website. They had isolated pages with no story, no structure, and no users to stay.

Key Findings from UX Audit

The website wasn’t just outdated. It was structurally incapable of supporting the company’s objectives.

  1. Navigation with No Direction
    Users couldn’t tell where to go

  2. Invisible in Search
    No content → No SEO footprint

  3. Fragmented Brand Experience
    Every section looked very different

  4. No page actually converted
    The pages weren’t built for action

  5. Structure That Couldn’t Scale
    No space to add new services or resources

Introducing a brand mascot

We explored several mascot directions — people, logo creatures, abstract shapes. But what felt uniquely “ABA”?


You may take a look at detailed user stories and user flows.

Chameleon: Perfect Representation of the Brand

Say Hi to Cleo the Chameleon!

→ Behavior changes with environment → perfect metaphor for ABA

→ Universally friendly, non-age-specific

→ Works as a subtle guide across pages without feeling childish


ABA wasn’t just one service, it was four. So we used gradient swatches, and built a color-coded system that helps users instantly understand where they are.



Rebuilding the website from the inside out

Purpose-Driven, High Converting, and Visually Compelling Redesign

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